Technical Support

Please include the following information with your support ticket. Fields marked* are required.

We offer support to individuals and corporations who obtained a commercial-use license or support contract from Genivia. Please provide your company name, and division and/or group when applicable, with technical details of the problem. To submit support tickets for the open source version please visit gSOAP at SourceForge. For general inquiries you can reach us at contact@genivia.com. We are always interested to hear from you!



Do not enter classified or sensitive information. To share sensitive information, submit this ticket with a request for an online WebEx meeting. The online meeting will allow you to upload files directly to our secure server for our support staff to analyze.


*

Enter a previous ticket number for follow-up requests


Your contact information

*


*




*


*



Technical details


*












*


 Refresh Captcha



Privacy Policy and Permissions

By submitting this form, you permit Genivia to collect your name, affiliation and email address, with the sole purpose to respond to your email inquiry. Genivia will keep your data strictly private and will never share, sell, or market your data to third parties. Your email data is securely and privately stored by Genivia, transfered through X7 Hosting mail servers and deleted from X7 Hosting within one month of receipt of your email. No automatic decision making or logic is used to analyze your data. You have the right to receive a copy of the data stored by Genivia. You have the right to lodge a complaint with a Data Protection Authority. You can withdraw your consent at any time by contacting Genivia.

Genius
via
Automation